Handling logistics operations have always been a pain point for different businesses and industries. When talking about cold chain logistics, it becomes important to understand the specific requirements of the business before implementing any solutions. These industries majorly need to ensure correct climatic conditions and perfect traceability in operations. CipherLab RS36 mobile computer has emerged as a solution for such sectors.
The Challenges of Cold Chain Logistics
This company comes under top 3PL cold chain logistics in Taiwan. It has about 350 refrigerated trucks and 13 cold storages throughout the country. They wanted to scale up the operations and get into e-commerce business of fresh food items.
However, their cold chain logistics came with different issues. The prominent ones are the climate control, tough compliance standards, and real-time data monitoring. The food items quality must be maintained while in transit as deviation in the required temperatures could cause huge losses to customers.
Overcoming Operational Hurdles
To overcome this, they came up with separate thermometer guns and mobile computers to observe goods in the distribution centers as well as in last-mile deliveries. It was a hectic process. Drivers resorted to manual entry of temperature readings, which slowed workflows. It increased occurrences of human error, and required setting temperature thresholds. There was no real-time integration between such systems. This led to inefficiencies and product losses, which made it difficult to handle temperature sensitive goods, such as medicines, fresh food, and chemicals.
Introducing the CipherLab RS36
To create a better solution, CipherLab RS36 Touch Mobile Computer with an integrated thermometer sensor was introduced. It is a rugged all-in-one solution by which drivers could check temperature and scan goods on a single device. It created a smoother flow of work and a higher productivity rate. With the dedicated app for the RS36, temperature readings would be taken automatically in real time and attached to photos. Thus, providing tamper proof documents at every point of the cold chain.
The Results of Implementation
The results of this implementation were fruitful. Tasks were fulfilled by the drivers more quickly without switching between tools or entering the same data manually. It decreased the probability of human error. Temperature tracking in real time has increased visibility of the company’s tracking along with the cold chain performance. Regulatory reporting became less cumbersome and led to proactive cold chain management on their end.
Now, there is less burden on drivers, with clearer workflows to follow. It led to job satisfaction and engagement. The customers now had trust in the ability of the company to ensure that product integrity is maintained. This has created a strong bond between customer and company, which will, over time, enter into long-term relationships.
Conclusion
CipherLab has also introduced RK95 Cold Storage Series for harsher cold environments. Therefore, with RS36 and the RK95, CipherLab delivers an adaptable cold-chain portfolio to meet the ever-diverse operational needs of logistics providers.
Write to us at sales@delmonsolutions.com for a free demo of CipherLab’s RS36 Touch Mobile Computer.
